FAQ

Pricing

What does Velantio cost?

• Free — 1 table, 3 products per table, 7 days of analytics. Forever free.
• Tables Monthly — $9/mo during launch, $15/mo standard: up to 50 tables, 25 products per table, 90 days of analytics. Cancel anytime.
• Tables Annual — $89/yr during launch, $149/yr standard: same access as Monthly with priority support. ~17% cheaper than monthly billing.

Launch pricing is limited-time. When the launch window closes, prices return to the standard rates ($15/mo or $149/yr). Subscribers who lock in during the launch window keep their launch rate for as long as their subscription stays active.

How do I cancel?

From Dashboard → Settings (once Stripe is wired post-launch — until then, email us). Monthly cancels at the end of the current cycle; annual cancels at the end of your current year.

Amazon

Do I need my own Amazon credentials?

Yes. Velantio never pulls product data under our own keys — that's by design. Amazon revokes API access after 30 days with no qualifying sales; a centralised model means one revocation could break every customer's tables at once. With your own credentials, your access stands or falls on your own affiliate activity.

What if I don't qualify yet?

Velantio still works — Amazon API access is optional. You need 10 qualifying Amazon affiliate sales in the last 30 days for the Creators API to turn on. Until then:

• Build tables normally — they're not gated on Amazon connection
• Use + Add manually in the editor to enter each product by hand (title, image URL, price, link with your partner tag, optional rating + badge)
• Embedding, click tracking, view tracking, analytics, the WordPress plugin — all work
• The only things that don't work yet: ASIN/keyword search inside the editor, and the 24h auto-refresh of prices

When Amazon flips your eligibility on, head to Dashboard → Settings → Connect Amazon, paste your credentials, and the search + refresh features start working immediately. Existing manual products stay manual; you can re-add them as Amazon products later if you want auto-refresh on them too.

Which marketplaces are supported?

US, CA, MX, BR, UK, DE, FR, IT, ES, JP, IN, AU. Your credential version (3.1 / 3.2 / 3.3) determines which region.

My credentials are encrypted, right?

Yes — AES-256-GCM at rest, with a 12-byte nonce per record. The key lives in a server-only env var that never ships to the browser and is never logged. Decryption happens in memory only at request time.

Embedding

Can I embed multiple tables on one page?

Yes. The script tag only needs to appear once per page; multiple [data-velantio] slots all hydrate.

Does the embed work in dark mode?

The themes are designed to read on white-ish backgrounds. Dark-mode-aware themes are post-launch.

Will the embed slow down my site?

The bundle is ~1 KB gzipped, loads async, and runs after DOMContentLoaded. It does not affect First Contentful Paint or Largest Contentful Paint in PageSpeed Insights.

What if Velantio goes down?

The slot stays empty until the JSON endpoint comes back. The script doesn't throw or break your page. If you're on the WordPress plugin with SSR active, the most-recent hour's cached HTML continues to serve from your own server until the next cache miss.

Comparisons

How is this different from Lasso / AAWP / Affiliatable?

• Lasso — same category, more mature. We're cheaper, simpler, customer-keyed credentials, and our embed is smaller. We're new; they have reviews and integrations we don't.
• AAWP — WordPress only. We work everywhere via the universal embed and have a dedicated WP plugin.
• Affiliatable — closest to us. We bet harder on PageSpeed and on a clean cross-platform embed.

Why no AI table builder?

Because LLM-generated affiliate copy isn't a moat and the recommendations are wrong about 30% of the time. We'd rather make the manual build extremely fast.

Support

Where do I send bug reports?

Email — the address is on the marketing page footer. Include your account email, table ID, and a screenshot or curl command if you can.

Will you build feature X?

Probably. Send the request — we keep a public roadmap on the dashboard once the user base justifies it.